Policies and Procedures
Following is a list of our current policies and procedures. Please note that as these are updated and approved by the board they will be replaced in the sections below. If you have any questions, concerns or comments regarding these policies, please contact us at info@mvacl.ca.
- Abuse
- Accessibility Standards for Customer Service
- Accommodation Based on Family Status
- Administrative Authority Overview
- Annual Audits
- Annual General Meeting Protocol
- Annual Site Inspection
- Back Care Program
- Board Governance
- Budget Development
- Challenging Behaviours
- Client Handling
- Communicable Disease
- Computer Communication and Information Technology and Systems
- Computer Loan Policy
- Confidentiality and Statement
- Conflict of Interest
- Consent for Media Publication
- Consent to Collection and Disclosure of Information
- Controlled Acts Policy
- Criminal Refrence Check and Vulnerable Sector Screening
- Death of a Supported Person & File Closure Form
- Discharge/Transfer/Termination of Service
- Do Not Resuscitate
- Emergency Preparedness & Disaster Response Plan
- Emergency Medical Services
- Ethics Advisory Committee
- Feedback Complaint Resolution
- Finance & Administration Data Record Management
- Finance Policies
- Fire Safety
- Footwear
- Health & Safety Policy & Procedures Manual & H&S Annual Sign off Sheet
- Health & Well Being of Supported Persons
- Incident Reporting & Incident Report Form & Debriefing Report
- Inclement Weather
- Individualization of Support
- Insurance
- Inventory and Procedures
- Lockdown Procedure
- Maintenance of Equipment
- Medication Administration
- Membership Processing and Eligibility
- Mission Statement and Service Principles
- Modified Work Program
- Monitoring of Operational Performance
- Nutrition
- Occupany Rate for Residential Services
- Orientation Training Policy
- Personal Funds
- Personal Hygiene
- Pets and Community Homes
- Physical Restraint
- Planning & Accountability
- Purchase of Goods and Services
- Purchase Orders
- Reference Checking Policy
- Residential Admission
- Return to Work
- Rights and Responsibilities of Supported People
- Safe Vehicle Operation & Accident Reporting
- Scalding Prevention
- Serious and Enhanced Occurrence Reporting
- Sexuality
- Signing Authority
- Smoking
- Transportation
- Universal Precautions and Infection Control
- Volunteer Services Procedure Manual & Volunteer Opportunity Application
- Workplace Violence & Harassment Prevention